VAT Exemption form not working

6 years 11 months ago #1607 by Hugh Douglas-Smith
VAT Exemption form not working was created by Hugh Douglas-Smith
Am trying to submit the VAT exemption form but it is not working, tried on Firefox and on Chrome (both on OSX) all fields appear to be completed.

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11 months 2 days ago - 11 months 2 days ago #10177 by gethar
Replied by gethar on topic VAT Exemption form not working
Certain browser extensions or add-ons can conflict with form submission. Temporarily disable any extensions you have installed and try submitting the form again. Open the official site browser's developer tools by pressing F12 (or Command+Option+I on Mac) and navigate to the "Console" tab. Look for any error messages related to JavaScript. If you find any, it could indicate a problem with the form's code.
Last edit: 11 months 2 days ago by gethar.

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4 months 3 weeks ago #10268 by InSiteOut
Replied by InSiteOut on topic VAT Exemption form not working
After so many years, the same issue. Not one but several attempts to send request via contact form - no reply. Same with emails - no response. Messanger - automatic reply. I have no other ideas how to contact you.

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4 months 3 weeks ago #10269 by Søren Beck Jensen
Replied by Søren Beck Jensen on topic VAT Exemption form not working
We are sorry for this inconvenience. We had an issue with MailGrid that handles our mail. The issue has been resolved. But you will need to send again, as emails the last few days have not been sent. Please email directly to This email address is being protected from spambots. You need JavaScript enabled to view it. with any issue you may have. That will create a ticket in our ticket system. Once again, sorry for this inconvenience.

Søren Beck Jensen
Founder, Component-Creator.com

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