Paid subscription - Not premium?

10 years 3 months ago #269 by Noxidsoft - Noel Dixon
Paid subscription - Not premium? was created by Noxidsoft - Noel Dixon
Hi,

I paid for a month's worth of Premium access, hasn't reflected in my account, nor in functionality. I have tried logging in/out, not effect. PayPal trans: : 6EC70845B66349125

I haven't had this problem before today and have purchased many months of access through you. Handy tool, saves me much time :)

Kindest regards,
Noel Dixon | www.noxidsoft.com | www.hazalerts.com.au
The following user(s) said Thank You: Andres Maeso

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10 years 3 months ago #277 by Eduardo Mena
Replied by Eduardo Mena on topic Paid subscription - Not premium?
I'm having the same problem and the support team just won't answer my emails. It's really a shame because the component creator it's awesome, but support and payment system is not at the same level at all.

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10 years 3 months ago #279 by Piotr
Replied by Piotr on topic Paid subscription - Not premium?
Same here

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10 years 3 months ago #282 by Noxidsoft - Noel Dixon
Replied by Noxidsoft - Noel Dixon on topic [Solved] Paid subscription - Not premium?
Hold tight folks, I just gained Premium status, so looks like NotWeb is back on board :)

Big shout out to Soren and the team for getting things going again, well done people.

Kindest regards,
Noel Dixon | www.noxidsoft.com | www.hazalerts.com.au

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10 years 3 months ago #283 by Piotr
Replied by Piotr on topic [Solved] Paid subscription - Not premium?
Thanks for the heads up ! :)

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10 years 3 months ago - 10 years 3 months ago #286 by Piotr
Replied by Piotr on topic [Solved] Paid subscription - Not premium?

Hi Guys

Everything should be working again. Check your e-mails for an explanation!

Best regards,

Andrés.


Still doesn't work for me :/ Maybay Paypal transaction ID will help:
Unique Transaction ID #97A85050RS256354E

Edit: FIXED :)
Last edit: 10 years 3 months ago by Piotr.

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