× Please submit new Bug Reports on GitHub: github.com/Jensen-Technologies/component-creator-issues/issues

NO response from premium ticket support for almost a week now

6 years 3 months ago - 6 years 3 months ago #1855 by Tom van der Laan
Hi,

I haven't got any replies to my premium tickets i created. I created one on last friday and last monday but no response from you guys at all. I need help fixing the issues because i can't build my component and there is no error telling me what is wrong. Only that it didnt work and should try again.

I Already wasted 25% of my subscription because there is no response from you guys.

What is the normal ticket response time?

Kind regards,

Tom
Last edit: 6 years 3 months ago by Tom van der Laan.

Please Log in or Create an account to join the conversation.

6 years 2 months ago #1858 by Tomasci
Hi Tom,

Did you get any reply yet?
I've been waiting over 1 week for premium ticket response as well.
Very frustrating...

Thanks

Please Log in or Create an account to join the conversation.

Time to create page: 0.047 seconds
Powered by Kunena Forum

We use cookies so that you can place orders and we can provide a better service. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.