VAT Exemption form not working

Hugh Douglas-Smith

New Member

Posts: 3

7 年 4 个月前 #1607 由 Hugh Douglas-Smith

VAT Exemption form not working was created by Hugh Douglas-Smith

Am trying to submit the VAT exemption form but it is not working, tried on Firefox and on Chrome (both on OSX) all fields appear to be completed.

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gethar

New Member

Posts: 2

1 年 4 个月前 - 1 年 4 个月前 #10177 由 gethar

Replied by gethar on topic VAT Exemption form not working

Certain browser extensions or add-ons can conflict with form submission. Temporarily disable any extensions you have installed and try submitting the form again. Open the official site browser's developer tools by pressing F12 (or Command+Option+I on Mac) and navigate to the "Console" tab. Look for any error messages related to JavaScript. If you find any, it could indicate a problem with the form's code.

Last edit: 1 年 4 个月前 by gethar.

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InSiteOut

New Member

Posts: 1

10 个月 16 小时前 #10268 由 InSiteOut

Replied by InSiteOut on topic VAT Exemption form not working

After so many years, the same issue. Not one but several attempts to send request via contact form - no reply. Same with emails - no response. Messanger - automatic reply. I have no other ideas how to contact you.

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Søren Beck Jensen

Administrator

Posts: 81

9 个月 4 周前 #10269 由 Søren Beck Jensen

Replied by Søren Beck Jensen on topic VAT Exemption form not working

We are sorry for this inconvenience. We had an issue with MailGrid that handles our mail. The issue has been resolved. But you will need to send again, as emails the last few days have not been sent. Please email directly to 该邮件地址已受到反垃圾邮件插件保护。要显示它需要在浏览器中启用 JavaScript。 with any issue you may have. That will create a ticket in our ticket system. Once again, sorry for this inconvenience.

Søren Beck Jensen
Founder, Component-Creator.com

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